Welcome to your YYOGA journey!

To join your first class:

• Find your preferred location.
• Book your class. The best class type for those new to yoga is Gentle Hatha, Hatha, Yin, Restorative or YHot.
• You’ll be prompted to open an account!
• Purchase your pack/membership. Our Starter Pack is the perfect pass for newbies. 
• Review our Safety & Etiquette policies to make sure you bring everything you need. 
• Remember to bring your government-issued photo ID.
• Make sure you arrive 15 minutes early to get oriented to the studio.

Want more tips for newbies? Check out our New Guests page.

If you have questions, Contact Us here or give us a call at the studio.

We recommend wearing workout clothes you can stretch and move in. For YHot and Power classes, wear something you’ll be comfortable sweating in.

You will require a mat for all classes. We also recommend you bring a mat towel and/or bath towel for any heated classes, or if you just find you get extra sweaty during your practice. If you don’t have your own, or forget them, mats & towels are available to rent from the studio for a fee. 

Shared props are available for all classes. You can also bring your own or purchase them from our boutique if you prefer.

Please arrive at least 10 – 15 minutes early to sign in and ensure you have time to get into class as classes begin right on time. Once a class has started we’re unable to accommodate late entries.

First, please make sure that you have been cleared by your doctor to practice yoga. 

Although yoga is beneficial for healing, note that some styles are quite vigorous and may not be ideal for when you’re first coming back. We recommend starting off with gentle, slower-paced classes such as Gentle Hatha, Hatha, or Restorative. Yin may be a good choice so long as your injury is not joint-related.

The minimum age to attend any class style WITH a parent/legal guardian present is age 12.

The minimum age to attend any class style WITHOUT a parent/legal guardian present is 15. However, if you are under the age of 19, please have a parent or legal guardian review and sign the electronic waiver when you create your online account. You can practice on your own once you have a waiver signed by your parent/guardian.

• We strongly recommend reserving in advance as many classes reach capacity.
• Reservations are available online only. They open 7 days in advance and close 30 minutes before the start of a class and are available first-come, first-served.
• Walk in guests are welcomed if space allows. Please arrive at least 15 minutes before class if you are new or need to purchase a new pack or membership.

Class reservation is only available online. Anyone with a registered account is able to book a class. To create an account, click here.

Advance cancellation is required in order to avoid being charged a fee or losing a class.

• If you are unable to attend your reserved class, cancel online with as much notice as possible.
• If you do not cancel, or cancel with less than 2 hours notice before class, or are late for class, the following will apply:
  • If you are on a Class Pack or a drop-in, your class will be deducted from your account.
  • If you are on an unlimited membership, a $15 (+ tax) fee will be charged to your credit card on file.
• All late cancel / no show actions are processed automatically.

If you are dealing with an extenuating circumstance that has impacted your ability to attend class, please cancel with as much notice as possible and then reach out to us through our Help & Support form.

Simply log in to your account, find the class on your schedule and select “cancel”. 

• When the class is at capacity, you will have the option to reserve a spot on the waitlist
• If a guest cancels their reservation, the system will automatically add the first person on the waitlist to the class and send them a notification email (make sure you’re opted in to receive these!). 
• If you are on the waitlist and a spot becomes available with more than 2 hours notice, you’ll be automatically added to class. Once added, our cancellation policy applies, so be sure to cancel your waitlist spot if you can no longer attend.
• If you are on the waitlist, and a spot becomes available with less than 2 hours notice, the system will not automatically add you into the class. If we notice a space has opened up, we will do our best to call you to see if you’d like to join. Or, if you notice you’re first on the waitlist, give us a call and we can check if there is room in class.

Need to check if you made it off the waitlist? Login to your account now!

No. When a guest misses their reserved class, it means another guest cannot attend in their place. 

Please cancel at least 2 hours before class starts for in-studio classes or at least 5 minutes prior for Live Stream classes (virtual) to avoid losing a class. 

If you are dealing with an extenuating circumstance that has impacted your ability to attend class, please cancel with as much notice as possible and then reach out to us through our Help & Support form.

Yes you can! Make sure that you only reserve for classes that you plan to attend, and keep in mind that you need to cancel with at least 2 hours of notice to avoid being charged a fee.

It likely means you’ve missed the booking window for the class (which is only available until 30 minutes before the class starts for in-studio classes). If the class is full, you’ll have the option to join the waitlist.

YYOGA at Home

Our class streaming service and app with unlimited access for one low monthly or annual subscription. New classes added every Friday.

✔ 7 day FREE trial at yyoga.tv
✔ 2000+ yoga and mindful movement classes available on-demand
✔ Suitable for all levels
✔ 5 – 90 min options
✔ Cancel anytime, zero commitment required

Available on multiple devices.

Live Stream Classes

Live stream classes are held through Zoom.

As this is a separate virtual offering, Live Streams are not included in YYOGA at Home subscription. Additionally, this is a virtual steam of a live, in-person class so lighting, audio, and teacher demonstration will vary.

✔ Use your studio membership, class pack or drop in
✔ Booking window closes 30 min prior to the start of class
✔ Classes are 60 min or 75 min
✔ Streamed through Zoom
✔ No replays / recordings sent
✔ Link is sent approx. 1 hour prior to class

Book Here

You can use your studio membership to join Live Stream classes, which can be booked using a studio membership, class pack or drop-in.

However YYOGA at Home is a separate subscription. Subscribe for $17.99 CAD / month or $134.99 annually at yyoga.tv.

In order to receive the link to join your live studio feed class, you must make a reservation online.  Reservations open 7 days in advance and close 5 minutes before the start of a class.

If you think there’s a chance you may have to cancel or will not be able to make your reservation, please review our reservation cancellation policy. Advance cancellation is required in order to avoid losing a class.

Guests on unlimited memberships will not be charged a fee for late cancelling or no showing to Live Stream classes.

If you are on a class pack or drop in, and are unable to attend your Live Stream class:

• Please cancel online with a minimum of 5 minutes notice
• If you cancel more than 5 minutes before the start of class, you will not lose a class.
• If you do not cancel or cancel with less than 5 minutes notice before your class your class will be deducted from your account.

If you are dealing with an extenuating circumstance that’s impacted your ability to attend class, please cancel with as much notice as possible and then reach out to us through our Help & Support form.

Simply login to your account, find the class on your schedule and select “cancel”. 

No. Once you have received the link to your Live Stream class, you can no longer get your class back. 

Yes you can! Gift a subscription to YYOGA at Home here.

Month-to-Month Memberships can be cancelled at any time.   Please note that you will lose your loyalty pricing, and will be subject to current rates if you re-join at a later date. 

If you wish to pause your billing, we’re happy to accommodate, please contact us here.

Prepaid Passes & Memberships are non-refundable.  However, if you are moving, have been instructed by a doctor to stop practicing, or are within 10 days of your initial purchase; please contact us. You may be eligible for a prorated refund on your annual pass (subject to a $50 admin fee). 

Concerned that you’re not getting the best value for how often you come to class? You may not need to cancel? We’re always open to chatting about your membership and can help you make a shift to better serve your schedule and maintain your practice.

To cancel in-person, simply visit any YYOGA location and speak to our front desk staff. 

To cancel online, sign-in to MindBody;

• Go to My Account 
• Scroll down to Autopays 
• Click Terminate on your current contract

Online cancellation will immediately terminate your pass and all future billing. You will also lose your current loyalty rate and be subject to current rates should you choose to purchase another membership at a later date.

Need a little bit of time off from your membership? No worries, we get it!

Month to Month and Annual memberships are eligible for up to 6 months of holds per calendar year. The minimum duration we will put a membership on hold is 1 week. This policy is subject to reasonable limits as set by YYOGA.

Holds can be placed with the front desk team in studio or contact us here.

Digital gift cards can be personalized and purchased online and emailed directly to the recipient. They’re valid for passes, memberships and retail.

If you would like to purchase a YYOGA at Home subscription as a gift, you can do so here. YYOGA at Home gifted subscriptions are only valid for subscriptions and cannot be applied towards studio services or retail.

No.

Gift Cards cannot be replaced if lost or stolen. Please treat your gift card like cash.

You can purchase individual digital gift cards directly on our site that you can email to your employees. Or if you do not need names on the gift cards, and would prefer we help you to make one large purchase of multiple gift cards, please Contact Us and we can help you with your purchase.

Digital gift cards can only be redeemed by the person who is stated as the recipient. But, because the gift card is eligible for retail purchases you could purchase a gift using it. Or contact us and we will help you transfer the gift card to another person. 

Yes!  We offer info sessions, where you can meet our trainers and learn about our upcoming trainings.  The best thing to do is to sign up to be alerted when they’re running!

In order to become certified you must attend all training hours, complete your homework, and complete 25 practices and 10 observations. 

We welcome students of all levels in our teacher trainings! Veteran students will dive deeper into their own practice, and newer students will establish a solid foundation in their own skills.  While we expect all practitioners to have a thoughtful practice, you do not need to be able to perform complicated asana. A commitment to your practice is all you need! 

Students should be able to understand English and be capable of physically participating in the program for which they are applying. If you are working with an injury, please contact us or book a call with our Programming Coordinator to discuss your options, as this may be a barrier to your experience.

The minimum age to attend the training is 17 years old, but you must have permission from your parent or legal guardian.

The 200-Hour Yoga Teacher Training can be paid in full up-front, or by module (there are 3 modules). If you choose to pay per module, payment must be made before the start of each module. Check out the “Investment” portion of our Teacher Training page to learn more.

We are excited to also announce that we are now offering bursaries for up to 50% of the cost of the full program. If you would like to apply for a bursary, click here for the application.

If YYOGA cancels a training for any reason, you will receive a full refund.

If you must cancel, our refund policy is based on how much notice you can provide.

• If you withdraw before the start of the training, you will receive a full refund, minus your registration fee.
• If you withdraw before 50% of the program or module is complete, you will receive a 50% refund.
• If you withdraw after 50% of the program or module is complete, no refund will be issued.
• You must withdraw in writing.

The $150 non-refundable registration fee is included in the program cost and applies for each 200-Hour Yoga Teacher Training module and YHot training.

Sign up for more information here. We’ll email you when we have upcoming info sessions and send you a welcome email with helpful tips.

You can also:

• Book a call with our Program Coordinator
• Contact us here