Welcome to your YYOGA journey!

To join your first class:

• Find your preferred location.
• Book your class. The best class type for those new to yoga is Gentle Hatha, Hatha, Yin, Restorative or YHot.
• You’ll be prompted to open an account!
• Purchase your pack/membership. Our Starter Pack is the perfect pass for newbies. 
• Review our Safety & Etiquette policies to make sure you bring everything you need. 
• Remember to bring your government-issued photo ID.
• Make sure you arrive 10 minutes prior to class.

Want more tips for newbies? Check out our New Guests page.

If you have questions, Contact Us here or give us a call at the studio.

We have two ways for you to flow from home, depending on how you like to practice.

Check out our YYOGA at Home page or the Virtual Classes section below for more information on the two ways you can practice with us from home. 

We recommend wearing workout clothes you can stretch and move in. For YHot and Power classes, wear something you’ll be comfortable sweating in.

You will require a mat for all classes. We also recommend you bring a mat towel and/or bath towel for any heated classes, or if you just find you get extra sweaty during your practice. If you don’t have your own, or forget them, mats & towels are available to rent from the studio for a fee. 

Props are available for select classes. You can also bring your own or purchase them from our boutique.

Wearing a mask throughout the studio & during practice is optional. Guests who prefer to wear a mask during their visit or their practice are encouraged and supported to do so.

No. Provincial public health guidelines no longer require proof of vaccination to attend group fitness classes.

Studio room floors are cleaned after each class and disinfected throughout the day. Shared items and high touch areas, like props, switches, handles, faucets and countertops are disinfected several times a day. Changing rooms and other common areas of the studio are cleaned regularly after guest use and disinfected throughout the day. We use a hospital grade disinfectant that is known to kill viruses like COVID-19.

• We have a full schedule including heated & high intensity classes. We strongly recommend that you reserve in advance as many classes reach capacity. Changing rooms, lockers, showers & water taps are available for use. Please be mindful of others and give fellow yogis a little extra space.
• Mat & towel rentals are available for a fee. 
• Props are available for select classes. You can also bring your own or purchase them from our boutique. 
• Saunas, lounges, retail boutiques and other common areas are open.

 We understand that sometimes things happen that are out of your control. Out of respect for everyone in the studio, we start classes right on time and do not allow guests to enter class late as this disrupts other students and the teacher.  

Please arrive at least 10 minutes early to sign in and ensure you have time to get into class. We are punctual about class start times and firmly uphold this policy.

If you are dealing with an extenuating circumstance that has impacted your ability to attend class, please cancel with as much notice as possible and then reach out to us through our Contact Us form.

If you do arrive after class has started, our Reservation Policy applies:  

• If you are on a Class Pack or a drop-in, your class will be deducted from your account.
• If you are on an unlimited membership, a $10 (+ tax) fee will be charged to your credit card on file.

First, please make sure that you have been cleared by your doctor to practice yoga. 

Although yoga is beneficial for healing, note that some styles are quite vigorous and may not be ideal for when you’re first coming back. We recommend starting off with gentle, slower-paced classes such as Gentle Hatha, Hatha, or Restorative. Yin may be a good choice so long as your injury is not joint-related. YHot can be a good option if you can safely practice in the heat.

The minimum age to attend any class style WITH a parent/legal guardian present is age 12.

The minimum age to attend any class style WITHOUT a parent/legal guardian present is 15. However, if you are under the age of 19, please have a parent or legal guardian review and sign the electronic waiver when you create your online account. You can practice on your own once you have a waiver signed by your parent/guardian.

Our boutiques are open during our operating hours. Come in for a browse! 

We are also offering personal shopping experiences, which can be booked by taking the following steps:

• Visit our Contact Us page
• Choose “Retail Boutique” from the options in the list
• Select ‘I want to book a personal shopping appointment’
• Fill out your contact details
• We will be in touch to coordinate your appointment.

We love our community.

We’re always looking for ways to celebrate your loyalty. As an active member, you can enjoy the below perks. 

1 Month, 3 Month, Annual & Month-to-Month members:

• $5 off a drop-in for a friend, anytime (& as often as you’d like)*
• Free birthday class (valid for you or a friend)
• Free registration for 21 & 30 Day Challenge
• Free access to special classes
• Special surprises from our partners!

*Member must accompany guest.

5 Class Pack, 10 Class Pack, and The Monthly 4 Pack members:

• Free birthday class (valid for you or a friend)*
• Access to special classes
• Special surprises from our partners (if you subscribe to emails from us)

*Member must accompany guest.

Thank you for your interest in our community photoshoots! Please fill out your information here for a chance to participate in an upcoming shoot.

Once you’ve filled out the form stay tuned, we will email you information about the next photoshoot that you’re invited to. Please note, we’ll be photographing small groups of up to 10 people at a time.

We do, please visit this page for more information.

• We strongly recommend reserving in advance as many classes reach capacity.
• Reservations are available online only. They open 7 days in advance and close 15 minutes before the start of a class and are available first-come, first-served.
• Walk in guests are welcomed if space allows. Please arrive at least 15 minutes before class if you are new or need to purchase a new pack or membership.

Class reservation is only available online. Anyone with a registered account is able to book a class.
To create an account, click here.

If you think there’s a chance you may have to cancel or will not be able to make your reservation, please review our reservation cancellation policy. Advance cancellation is required in order to avoid being charged a fee or losing a class.

• If you are unable to attend your reserved class, cancel online with as much notice as possible.
• If you cancel more than 6 hours before the start of class you will not be subject to our no-show / late cancel policy.
• If you do not cancel, or cancel with less than 6 hours notice before class, or are late for class, the following will apply:
  • If you are on a Class Pack or a drop-in, your class will be deducted from your account.
  • If you are on an unlimited membership, a $10 (+ tax) fee will be charged to your credit card on file.
• All late cancel / no-show actions are processed automatically.

If you are dealing with an extenuating circumstance that has impacted your ability to attend class, please cancel with as much notice as possible and then reach out to us through our Contact Us form.

Simply log in to your account, find the class on your schedule and select “cancel”. 

Please make sure to cancel your reservation at least 6 hours before the class starts to avoid a late cancel/no-show fee or losing a class.

• When the class is at capacity, you will have the option to reserve a spot on the waitlist
• If a guest cancels their reservation, the system will automatically add the first person on the waitlist to the class and send them a notification email (make sure you’re opted in to receive these!). 
• If you are on the waitlist and a spot becomes available with more than 6 hours notice, you’ll be automatically added to class. Once added, our cancellation policy applies, so be sure to cancel your waitlist spot if you can no longer attend.
• If you are on the waitlist, and a spot becomes available with less than 6 hours notice, the system will not automatically add you into the class. If we notice a space has opened up, we will do our best to call you to see if you’d like to join. Or, if you notice you’re first on the waitlist, give us a call and we can check if there is room in class.

Need to check if you made it off the waitlist? Login to your account now!

No. When a guest misses their reserved class, it means another guest cannot attend in their place. 

Please cancel at least 6 hours before class starts for in-studio classes or at least 30 minutes prior for Live Studio Feed classes (virtual) to avoid losing a class. 

If you are dealing with an extenuating circumstance that has impacted your ability to attend class, please cancel with as much notice as possible and then reach out to us through our Contact Us form.

Yes you can! Make sure that you only reserve for classes that you plan to attend, and keep in mind that you need to cancel with at least 6 hours of notice to avoid being charged a late cancel / no show fee.

We also invite you to visit us for Live Studio Feed classes as part of your unlimited membership.

It likely means you’ve missed the booking window for the class (which is only available until 15 minutes before the class starts for in-studio classes). If the class is full, you’ll have the option to join the waitlist.

Live Studio Feed Classes

Virtual feeds of an in-studio class streamed through Zoom

• Designed to open up virtual spots for classes where waitlists are common 
• As this is a virtual feed of an in-person class, lighting, audio, and teacher demonstration will vary.
• Classes 60-75 minutes long
• Book using your studio membership, class pack, or drop in here
• No replays/recordings sent

YYOGA at Home

Our class streaming service and app with unlimited access for one low monthly or annual subscription. New classes added daily. 

• Unlock 1000s of on-demand classes
• Classes 15-75 minutes long
• Can’t make the class? No problem, it’s archived for replay at any time. 
• No class reservations required. 
• Free 7 day trial On demand virtual classes with 1200+ classes to choose from and new classes added daily
• Subscribe for $16.99 CAD / month or $134 / year and check out our free 7 day trial here
• Cancel anytime, zero commitment required

Check out more information about our different virtual class options here.

No, YYOGA at Home is a separate subscription. Subscribe for $16.99 CAD / month or $134 annually or try our free trial here.

Yes, you can! Live Studio Feed classes can be booked using your studio membership, class pack or drop-in.

Reserve for a Live Studio Feed class the same way you would reserve for an in-studio class.

Class reservation is only available online. Anyone with a registered account is able to book a class. To create an account, or make a reservation click here.

In order to receive the link to join your live studio feed class, you must make a reservation online.  Reservations open 7 days in advance and close 30 minutes before the start of a class.

If you think there’s a chance you may have to cancel or will not be able to make your reservation, please review our reservation cancellation policy. Advance cancellation is required in order to avoid losing a class.

Guests on unlimited memberships will not be charged a late cancel / no show fee for Live Studio Feed classes.

If you are on a class pack or drop in, and are unable to attend your Live Feed class:

• Please cancel online with a minimum of 30 minutes notice
• If you cancel more than 30 minutes before the start of class, you will not lose a class.
• If you do not cancel or cancel with less than 30 minutes notice before your class your class will be deducted from your account.

If you are dealing with an extenuating circumstance that’s impacted your ability to attend class, please cancel with as much notice as possible and then reach out to us through our Contact Us form.

Simply login to your account, find the class on your schedule and select “cancel”. 

Please make sure to cancel your reservation at least 30 minutes prior to a Live Studio Feed to avoid losing a class.

No. Once you have received the link to your Live Studio Feed class, you can no longer get your class back. 

Please cancel at least 30 minutes prior for Live Studio Feed classes to avoid losing a class. 

If you are dealing with an extenuating circumstance that has impacted your ability to attend class, please cancel with as much notice as possible and then reach out to us through our Contact Us form.

It likely means you’ve missed the booking window for the class (which is only available until 30 minutes for Live Studio Feeds).

Yes you can! Gift a subscription to YYOGA at Home here.

The Monthly 4 Pack Cancellation Policy:

• Membership is charged to a stored credit card (in member’s name) on an automatic monthly basis.
• To cancel, provide a minimum of 72 hours advance notice before next auto-renew charge. Contact us here.
• Payments, once billed, are not eligible for refund.

Month to Month Membership Cancellation Policy:

• A minimum of 3 monthly payments is required. Membership is charged to a stored credit card (in member’s name) on an automatic monthly basis.
• To cancel, provide a minimum of 72 hours advance notice before next auto-renew charge. Contact us here.
• Monthly payments, once billed, are not eligible for refund.
• Cancellations and holds cannot overlap.

1 Month/ 3 Month/ Annual/ Builders Membership Cancellation Policy:

• Cancellation can only be granted if: moving more than 30km away from any YYOGA studio (proof of new address required), OR a doctor has instructed the member to stop practicing for medical reasons (doctor’s note required).
• To cancel, provide a minimum of 72 hours notice. Contact us here.
• A cancellation fee of $50 (+ tax) will be deducted from the refund amount.
• Refunds are prorated based upon the time remaining on membership.

10 Class Pack Auto-Renewing Cancellation Policy:

• Pass is charged to stored credit card (in guest’s name) at time of purchase and will auto-renew when final class on previous pass is used, or when previous pass expires, whichever comes first.
• To cancel, provide a minimum of 72 hours advance notice before next auto-renew charge. Contact us here.
• Charges, once billed, are not eligible for refund.

Cancellation in First 10 Days of Purchase:

• Passes/Memberships may be cancelled within 10 days of receiving agreement.
• Notice must be provided via our Contact Us page
• Refunds will be prorated based upon the time remaining on pass/membership.
• A cancellation fee of $50 (+ tax) will be deducted from refund amount.

Check before you cancel!

Concerned that you’re not getting the best value for how often you come to class? You may not need to cancel – we’re always open to chatting about your pass/membership options and can help you make a shift if it will better serve your schedule and maintain your practice. Contact us and we’re happy to chat!

Submit a Cancellation Request

Contact us to submit a request to cancel your 1 Month, 3 Month, Month to Month, Annual, or Builders Membership, or The Monthly 4 Pack or Auto Renewing 10 Class Pack. All cancellation requests must be submitted online.

We require 72 hours notice to review and process requests. If you provide us less than 72 hours notice, we will process your request as soon as possible, but we cannot guarantee that a scheduled payment will not be billed within the 72 hour period.

Once we’ve reviewed your request, we will get in touch to confirm your eligibility and the details of your cancellation, including how to submit any required supporting documents.

Need a little bit of time off from your membership? No worries, we get it!

Month to Month, Annual and Builders memberships are eligible for YYOGA’s Hold Policy as follows:

• Eligible memberships can be placed on hold up to 3 times per calendar year.
• Each hold can be a minimum of 1 week and maximum of 1 month in length.
• 72 hours advance notice must be provided (contact us here)
• Holds cannot be backdated.
• Annual/Builders Memberships: expiry date will be adjusted forward by the number of days the hold was in place.
• Month to Month Membership: current month will be extended and payment dates will be adjusted forward by the number of days on hold.

Digital gift cards work the same as traditional physical gift cards, but they can be personalized and purchased online, and emailed directly to the recipient.

YYOGA studio gift cards are valid for:

• Class packs and memberships
• Retail items

If you want to purchase a YYOGA at Home subscription as a gift, make sure you make your purchase through YYOGA at Home here. YYOGA at Home gifted subscriptions are only valid for your YYOGA at Home subscriptions and cannot be applied towards studio services or retail.

It’s simple!  Click here to start the process.

• Select “Online Store” and then “Gift Cards”. 
• Then, just enter the amount, your name and the name of the person you are gifting it to.  
• If you want to send the gift card by email, add both of your email addresses and the date you want the gift card to be sent.  
• Add a personal message and select an image, and then either preview the gift card or complete your purchase!

No.

Gift Cards cannot be replaced if lost or stolen. Please treat your gift card like cash.

You can purchase individual digital gift cards directly on our site that you can email to your employees. Or if you do not need names on the gift cards, and would prefer we help you to make one large purchase of multiple gift cards, please Contact Us and we can help you with your purchase.

Digital gift cards can only be redeemed by the person who is stated as the recipient. But, because the gift card is eligible for retail purchases you could purchase a gift using it. Or contact us and we will help you transfer the gift card to another person. 

Yes!  We offer info sessions, where you can meet our trainers and learn about our upcoming trainings.  These are offered 4 – 8 weeks before the start of Module 1. The best thing to do is to sign up to be alerted when they’re running!

Tuition includes a non-refundable registration fee, tuition, training manual, as well as complimentary practice and a YYOGA at Home subscription for the duration of your training. 

Books are sold separately. Check out our Teacher Training page to get all the details!

Yes! You’re able to take the three modules separately, however they must be completed in sequential order within 18 months of starting Module 1 of your 200-Hour Yoga Teacher Training. 

Our Teacher Training is structured as follows:

• Part-time format: training is held at our Downtown Flow studio on alternating weekends.  Wednesday evening sessions are held over Zoom.
• Intensive format: training is held at our Downtown Flow studio.  Virtual spots may be available upon request.

Yes! We welcome passionate students to participate in our continuing education courses to dive deeper into different yoga styles. 

If you would like to teach these styles, a 200-Hour Yoga Teacher Training certification is required.

In order to become certified you must attend all training hours, complete your homework, and complete 25 practices and 10 observations. 

We welcome students of all levels in our teacher trainings! Veteran students will dive deeper into their own practice, and newer students will establish a solid foundation in their own skills.  While we expect all practitioners to have a thoughtful practice, you do not need to be able to perform complicated asana. A commitment to your practice is all you need! 

Students should be able to understand English and be capable of physically participating in the program for which they are applying. If you are working with an injury, please contact us to discuss your options, as this may not be a barrier to your experience.

The minimum age to attend the training is 17 years old, but you must have permission from your parent or legal guardian.

The 200-Hour Yoga Teacher Training can be paid in full up-front, or by module (there are 3 modules). If you choose to pay per module, payment must be made before the start of each module. Check out the “Investment” portion of our Teacher Training page to learn more.

If it is a full session, we also offer a work study position in exchange for a 20% discount on the program cost. Applications may be submitted once enrolled in the program. Please click HERE for the application form.

We are excited to also announce that we are now offering bursaries for up to 50% of the cost of the full program. If you would like to apply for a bursary, click here for the application.

If YYOGA cancels a training for any reason, you will receive a full refund.

If you must cancel, our refund policy is based on how much notice you can provide.

• If you withdraw before the start of the training, you will receive a full refund, minus your registration fee.
• If you withdraw before 50% of the program or module is complete, you will receive a 50% refund.
• If you withdraw after 50% of the program or module is complete, no refund will be issued.
• You must withdraw in writing.

The $150 non-refundable registration fee is included in the program cost and applies for each 200-Hour Yoga Teacher Training module and YHot training.

Sign up for more information here. We’ll email you when we have upcoming info sessions and send you a welcome email with helpful tips.

You can also:

• Book a call with our Program Coordinator
• Email us here (select “teacher training” from the menu of options)

We are currently running each training with a maximum capacity of 26 students.