How Do I Reserve a Class?
Anyone with a registered account is able to make a reservation. To create an account, visit our website and click “Login/Sign Up” at the bottom left of the website.
After selecting home region (BC or Ontario) on the pop-up screen, select either:
- “Sign In” - guests who have been to YYoga before and are in MBO
- “Create Account” - guests who have never been to YYoga before and are NOT in MBO
**Please note: If you have been in studio and filled out a waiver, select “Forgot Password” under Sign In as you are already in our system. This will avoid creating a duplicate profile.**
Once signed in, click on the schedule icon at the top right of our homepage:
Narrow the schedule options by Date, Location, Class Type or Teacher as needed, simply by selecting any of these headings at the top of the schedule. Drop-down menus will appear for making selections. Once ready to pick the class, simply click the Reserve button next to the class:
If no Reserve button appears, it means that either:
- It is too late to make a reservation for that class (less than 30 minutes before the class start time)
A pop-up will appear confirming the details of the class to Reserve. (If not yet signed-in, a prompt will appear to sign-in). If the details are correct, simply click Continue to complete the reservation process.
Class is now reserved! Just show up more than 10 minutes before the class start to claim the spot.
How Do I Cancel a Class?
We recognize that life happens. This is why we provide the option to cancel online reservations 12 hours before the class start time.
To cancel a reservation start by signing in on our website under "Login / Sign Up" at the bottom of the homepage:
Select Schedule which will show any upcoming reservations:
To cancel a reservation, simply select Cancel to the far right of the class. The reservation is now cancelled. By cancelling 12 hours in advance, you will ensure your space is offered up to another guest and that you will avoid any fees, penalties or class deductions.
Can I make a reservation over the phone or in person?
Reservations are only available online.
How far in advance can I reserve?
Reservations are available 6 days in advance until 30 minutes before the class start time.
If the Reserve option is not available for a class, does that mean it’s full?
Yes, or you've missed the booking window for the class which is only available until 30 minutes before the class start time.
How early do I have to arrive in studio if I’ve reserved for a class?
Reserved spots are only held until 10 minutes before class starts, after which the spot will be given away to another guest.
If I don’t show up for a class and don’t cancel my reservation before the 12 hour mark, can I get a class put back on my account?
No. The reservation policy will be enforced by deducting the class from your account. Please cancel before the 12 hour mark to make sure this does not happen.
What happens if I continue making reservations but not showing up to class?
Anyone who consistently misuses the reservation system may face penalties in the future.