Data & Registration
Registration: Registration is required before certain site features can be used such as online class reservations and online purchasing. Forms request your contact information (name, email address, mailing address, postal code etc.), demographic information (country, gender, etc.), and profile data. An email address and a password are required to operate our digital systems. We use this to communicate with you and provide a personalized experience.
Data: We use technologies like cookies (small files stored on your browser), web beacons, or unique device identifiers to identify your computer or device so we can deliver a better experience. Our systems also log information like your browser, operating system and IP address.
We also may collect personally identifiable information that you provide to us, such as your name, address, phone number or email address. With your permission, we may also access other personal information on your device, such as your phone book, calendar or messages, in order to provide services to you. If authorized by you, we may also access profile and other information from services like Facebook.
Our systems may associate this personal information with your activities in the course of providing service to you (such as pages you view or things you click on or search for).
We do not knowingly contact or collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can promptly obtain parental consent or remove the information.
Location: We do not use or collect your precise geographic location.
Access: You can sign into your account to see any personally identifiable information we have stored, such as your name, email, address or phone number. You can also contact us by email to request to see this information.
Deletion: We may keep data indefinitely.
Sharing: We generally do not share personally identifiable information (such as name, address, email or phone) with other companies.
Ad Tracking: We do not allow advertising companies to collect data through our service for ad targeting. Analytics companies may access anonymous data (such as your IP address or device ID) to help us understand how our services are used. They use this data solely on our behalf. They do not share it except in aggregate form; no data is shared as to any individual user. Click to see company privacy policies that govern their use of data.
Security: We take reasonable administrative, physical and electronic measures designed to safeguard and protect your information from unauthorized access or disclosure. This includes utilizing Secure Sockets Layer (SSL) software, which encrypts the personal information you input, and storing your information in encrypted form behind a firewall designed to block access from outside our network. However, no security or encryption method can be guaranteed to protect information from hackers or human error. Information we collect may be stored or processed on computers located in any country where we do business.
Communicating With Us
Communicating with you
We strictly follow the Canadian anti-spam legislation requirements for contacting our guests. There are three general requirements for sending a commercial electronic message (CEM) to an electronic address:
- An unsubscribe mechanism (which can be found at the footer of our email newsletter)
- Identification information from the business
- Consent - either express or implied.
Express consent requires an opt-in mechanism to receive communications. The YYOGA newsletter has a manual opt-in available on digital channels.
Implied consent can include email addresses that were given to a business. Implied consent for YYOGA includes offering your email address to YYOGA on a waiver or as a part of your registration process for your YYOGA profile.
The law allows for companies to contact people who have both express and implied consent. Those who have implied consent can be contacted for up to 36 months since the last activity between the business and the guest. Note: Emails that are considered a part of an on-going relationship (including an active pass product or membership) do not require express consent in order to inform these consumers. Thus registered users may receive email communications from us directly relating to their experience - such as notification is a credit card has not gone through.
If you have any questions or complaints about our privacy practices, please feel free to contact us.
Mailing Address: Pure Freedom YYOGA Wellness Inc. #500 - 575 West 8th, Vancouver, BC V5Z 0C4 | Phone Number: 604.736.6002 | Contact: Online Form