Studio Announcement: Reopening Jan 4th

Dear fam,

We’re happy to share that our studios will resume in-person classes on January 4th operating under the new guidelines outlined in the Provincial Health Order.

Because it’s always our top priority, we’ll continue to go above-and-beyond in maintaining an environment focused on your health and safety. Strict enforcement of our protocols will continue — brush up on them here!


Membership Details:

  • Schedules go-live the morning of December 24.
  • You can start making reservations when your membership/pack is reactivated on January 3, 2021.
  • Membership now includes Live Studio Feeds (see below).
  • Any time lost will be added on / extended and Month-to-Month payment dates will be pushed forward. 
  • If you would still like your membership paused, fill out this form by December 31, 2020. (even if you’ve notified us in the past as we’re updating our records).


Virtual Options:

  • YYOGA at Home: an ongoing weekly new release schedule will continue to be a permanent and consistent fixture of the YYOGA at Home offering and we have an exciting schedule planned. The on-demand library now has 565+ titles and grows daily. Classes range in styles and vary from express (15 – 30 min) to full length (45 – 75 min).
  • Live Studio Feeds (new): we are evolving to continue to meet your needs. Live Studio Feeds will be included with your studio membership and are designed to open up virtual spots for selective, popular classes where waitlists are common, or for styles we have paused as a result of the health order. Live Studio Feeds stream through Zoom.


We expect that, understandably, you’ll have questions so we’ve gone ahead and created an FAQ with more details – see below!

As always, reach out to us anytime; we’re here to help.

See you back on the mat soon,
Carey + Team YYOGA




FAQ:

Q: Are you reopening all locations?
A: Yes, all 9 current locations a part of the YYOGA family will be reopening.

Q: What about your Toronto studios?
A: Unfortunately, this past August we had to permanently close our Toronto locations due to impacts COVID has had on our business. If you missed that update, click here.

Q: What about South Granville?
A: Unfortunately, this past July we had to permanently close our South Granville location as a result of COVID because Worksafe physical distancing requirements did not make it safe to operate. If you missed that update, click here.

Q: Do I have to wear a mask?
A: Yes, as per the public health order, masks are required in all indoor public spaces. You can remove your mask only once you arrive at your mat for practice. Please wear it again as you exit the studio.

Q: Do you make exceptions to the mask policy?
A: No, unfortunately we cannot. If you are not able to wear a mask for any reason, we have virtual options to continue to support your practice from home.

Q: Are you making any adjustments to your schedule?
A: All styles that fit new requirements will be resumed. We’re working on some brand new styles, peep the teasers on our social over the next two weeks!

Q: Did you receive approval to reopen?
A: Health authority approval to re-open is not required but safety inspections continue regularly. Low intensity group exercise does not cause a sustained and accelerated rate of breathing and does not involve close contact with other people.

Q: Why can’t you reopen now / sooner?
A: We have 9 locations and many important team members and teachers who have been on a rollercoaster ride with us. We want to make sure they’re scheduled, trained, and ready for another reopening in the way that is most supportive of them and their wellbeing. We are looking forward to welcoming you back in January!

Q: How can I reactivate my membership to begin in-person classes again?
A: We will be reactivating your membership automatically for you on January 3, 2021. If you wish to keep your membership on pause, please fill out this form by December 31, 2020.

Q: Can I still buy the Holiday 10 Class Pack for $135?
A: Yes! This pass is on sale until Jan 25th and activates upon first-use. Classes expire 3 months from activation. You save $45! Buy here.

Q: Is your cancellation policy still in effect?
A: Yes, it is. It can be viewed at yyoga.ca/faqs. For extenuating circumstances, please contact us via yyoga.ca/contact-us if you need to cancel outside the cancellation window.

Q: Will you continue to run virtual classes?
A: Yes! Now and always. Our schedule of daily virtual classes will continue on YYOGA at Home (now and into the future).

In addition, for a limited selection of classes and to open up more spot availability for popular classes where waitlists are common, we’re introducing select Live Studio Feeds as part of studio membership, which are live feeds of in-studio classes streamed over Zoom.

Q: Did you have to update your safety guidelines?
A: Our safety plan was already extremely comprehensive and we continue to go above and beyond any guidelines given by public health. The only differences that you’ll experience are that spacing between guests in the studio rooms has been increased to 2.5m and the schedule has evolved to include new styles and virtual Live Studio Feed spots for those styles (like Power Yoga) that public health considers high intensity.

Q: Will you still offer Power Yoga and other high intensity styles?
A: Not for in-person classes. The studio schedule will include all permitted styles + we’re working on launching some exciting new options too! 

However if high intensity is your jam, you’ll have two options for a virtual practice:

  • As a part of studio membership, you will have access to Live Studio Feeds of high intensity styles like Power Yoga.
  • YYOGA at Home’s schedule of daily new releases will continue to include Power Yoga and other high intensity styles.

Q: But, will you be offering hot yoga?
A: Sadly, hot yoga is not currently permitted under the health order. We love our heated styles as much as you do and they will be back on our schedule as soon as the provincial health order allows for it. We DO have other incredible styles of yoga to offer, and will be launching some fun new ones that are currently in development. We will also be offering Live Studio Feeds for styles you can’t practice in person with us.

If there’s anything that COVID has taught us, it’s remaining open and trying new things can be challenging, but can also lead to hidden rewards. We invite you to give a new style a try! You might find it’s just what you need right now.


Q: What is a Live Studio Feed?
Live Studio Feeds are designed to open up virtual spots to popular in-person classes where waitlists are common. Because this is a virtual feed of an in-person class, as a result, lighting, audio, and teacher demonstration may vary. These are part of the studio schedule and can be booked the same way you book in-person classes as long as you have an active membership or Class Pack. Once you book, you’ll receive an email from FitGrid with a Zoom link approx. 30 mins before class starts. No replays are provided; these are designed for those who can make the date and time the class runs but may not have been able to secure a spot in-studio or want to practice at home.

Q: How can I keep up to date on what new virtual classes are available?
A: In January, we’re launching The Weekly Practice: a schedule of virtual options for the upcoming week sent to your inbox every Sunday at 10am PT; includes the new class schedule for YYOGA at Home + Live Studio Feed options. Sign up here to receive.

Q: What’s the difference between YYOGA at Home classes and Live Studio Feeds?

YYOGA at HomeLive Studio Feed
Price
Subscription required:
$12.99 monthly
$119 annually
Included in Studio Membership or use a class from your Class Pack 
BenefitsPractice anytime, anywhere. Tune into new virtual classes daily with our new release schedule.
Supplement your studio practice with options from this set schedule. 
IncludesUnlimited access to the entire on-demand library of 565+ titles and daily new releases.
All new classes are available for replay on demand.
Select studio classes will have a feed option.
No replays are sent; only book this class if you can participate live.
Class TypesA range of styles including yoga, pilates, meditation and strength building classes.
Upon your requests, daily new releases will range from express (20 – 30 min) to full length classes (45 – 60 min).
A range of varied styles aimed at providing extra virtual spots for classes that usually run at full capacity and/or for styles that cannot currently be offered (ie. Power Yoga) due to public health restrictions. Class length 60 min.
TechnologyStreamed via yyoga.tv or via the app. No two-way camera sharing option.
Just click the desired class to practice.
Streamed via Zoom (conference software), which offers two-way camera sharing.
View Schedulehttps://yyoga.ca/bc/yyoga-at-home/
To BookNo booking required. Just login at the time of the new class release to play. View upcoming release schedule here.
View the schedule and book here. You’ll find a special schedule, just for these at the bottom of this page.
Link sent approx. 1 hour prior to the start of the live feed.
Please make sure your email is correct in your MindBody account to receive the link.
Other DetailsAccess to private subscribers-only Facebook group.
Spotify playlists included in description.


Music playlists may or may not be provided and is teacher dependent.
If you are a student participating in-person in a class we are also providing a Live Studio Feed for (Wind Room at Downtown Flow), you will not be shown on camera at any time to virtual participants. The camera only captures the teacher and their voice.
FutureAn ongoing weekly new release schedule will continue to be a permanent and consistent feature of the YYOGA at Home offering.
Live Studio Feeds are being introduced to help with reduced capacities due to COVID, and will ebb and flow along with the studio schedule and are subject to change.